Privacy Policy

Privacy Policy

Welcome to GrocerPK. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make purchases on our website grocerpk.com.

1. Information We Collect

When you visit or use GrocerPK, we may collect the following types of personal information:

a. Personal Information You Provide

  • Full Name
  • Email Address
  • Phone Number
  • Shipping/Billing Address
  • Payment Information (processed securely via payment gateway)

b. Automatically Collected Data

  • IP Address
  • Browser Type
  • Device Information
  • Location Data (approximate)
  • Pages Visited & Time Spent

2. How We Use Your Information

We use your information to:

  • Process orders and payments
  • Deliver your products
  • Communicate order updates and promotions
  • Respond to customer service requests
  • Improve website performance and user experience
  • Prevent fraud and secure our services

3. Sharing Your Information

We do not sell your personal data. However, we may share it with:

  • Payment processors (e.g., Easypaisa, JazzCash, Visa, Mastercard)
  • Delivery partners (for shipping purposes)
  • Third-party tools (like Google Analytics) for site analytics
  • Legal authorities if required to comply with the law

4. Cookies and Tracking

We use cookies to:

  • Remember your cart items
  • Provide a faster shopping experience
  • Analyze site traffic

You can disable cookies through your browser settings, though this may affect functionality.

5. Data Security

We take appropriate security measures to protect your personal information, including:

  • SSL encryption
  • Secure payment gateways
  • Access control and data anonymization where applicable

6. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request corrections or deletions
  • Opt out of marketing communications

To exercise your rights, please contact us at support@grocerpk.com.

7. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a new effective date.