Terms and Conditions
Welcome to GrocerPK. Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using our website www.grocerpk.com (the "Service") operated by GrocerPK ("us", "we", or "our").
By accessing or using our website, you agree to be bound by these Terms. If you do not agree to any part of the Terms, you may not access the Service.
1. Use of Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site.
2. Eligibility
You must be at least 18 years old to make purchases on GrocerPK. By placing an order, you confirm that you are legally capable of entering into binding contracts.
3. Account Registration
To access certain features of the website, you may be required to register for an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
4. Products and Pricing
All prices are listed in PKR (Pakistani Rupees) and are subject to change without notice. We make every effort to display accurate product details, images, and pricing but errors may occasionally occur.
5. Orders and Payment
- Orders can be placed online through the website.
- We accept cash on delivery and online payment methods.
- We reserve the right to cancel or refuse any order for any reason.
6. Delivery
We offer delivery to selected areas within Pakistan. Delivery times and charges are specified during checkout. Delays may occur due to weather, traffic, or other unforeseen circumstances.
7. Returns and Refunds
- Perishable items are not returnable unless received damaged.
- Non-perishable goods can be returned within 3 days of delivery.
- Refunds will be processed within 7 working days upon approval.
- Please refer to our Return & Refund Policy for full details.
8. User Conduct
You agree not to:
- Misuse or disrupt the website
- Post false or misleading information
- Attempt to gain unauthorized access to other user accounts or systems
9. Intellectual Property
All content on this site, including text, graphics, logos, images, and software, is the property of GrocerPK and is protected by copyright and intellectual property laws.
10. Limitation of Liability
GrocerPK shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of or inability to use the website or its services.
11. Changes to Terms
We reserve the right to update or change our Terms at any time. Continued use of the Service after we post any modifications indicates acceptance of those changes.
